Crown Point Solutions offers monthly maintenance and support packages for many IT services. We work with clients to create a solution tailored to their unique budget and needs.
IT Support & Help Desk
Need extra tech support for your IT infrastructure or users? We provide both onsite and remote assistance for servers, computer desktops, and laptops, depending on geographic location. Whether it be phone, email, or remote support, we can work out an arrangement that meets your business needs. We don't just support technology. We support people. We want to help people. User support is not just about solving technical problems, but understanding a person's business needs and making sure they have the technology to do their jobs. Our suite of tools includes Ninja RMM (Remote Monitoring and Management) and Sophos Central. The specific IT solution will be tailored to each clients' business needs.
Network Administration
Administrating a network may involve routers, switches, firewalls, and ISPs. Cloud platforms also need to be managed. We can provide supplemental assistance to existing staff or manage entire networks.
Server Administration
Servers may be located in an office or in the cloud, and we have experience managing both. Servers may host websites, databases, applications, or files. We'll help configure and manage.
Email Administration
We can manage an Exchange server at your office or in the cloud with platforms like Microsoft 365. We can configure anti-spam services and make sure your mail flows. We can also provide assistance migrating your existing email accounts to a new platform.
Website Management
In order to run smoothly and securely, a website needs to be actively managed, especially if it is a CMS or e-commerce website. This also applies to marketing your website, as websites require an ongoing effort to attract people to your website and get them to take action.
E-Commerce Management
E-commerce is the online presence of a business that buys and sells. It's not just a website, but an ecosystem that includes a server, security, marketing, and products. We'll help you manage it, so you can focus on your primary business tasks.
Call 970-221-0082 today or fill out our contact form to request an initial consultation.